SHIPPING POLICY
SHIPPING INFORMATION
Once the order is approved and confirmed, we will send you a confirmation email.
After the payment is confirmed, the order cannot be cancelled or changed during this period. However, we will try our best to support your request.
Preparing Time: we need 3-7 working days to prepare your order according to our numerous orders every day. We need time to prepare the orders before shipping, and do strict quality-control tests and carefully package . This is separate from the delivery time.
Please Note: Total Delivery Time = Preparing Time + Delivery Time
Due to the effects of COVID-19, the shipment would arrive about 3-7 days late than usual for your order. We are working on getting orders to you as soon as possible.
| Shipping Method | Standard Shipping in Working Days(Mon-Fri),excludes processing time. | Costs | Countries |
| Standard Shipping | 7-15 Business Days | $6.00 | United States |
| 10-15 Business Days | $10.00 | Australia, Canada, France, Germany, Ireland, Italy, Mexico, Spain, United Kingdom, New Zealand | |
|
Standard Shipping (* FREE SHIPPING ON ORDERS OF $50+) |
7-15 Business Days | Free | United States |
| 10-15 Business Days | Free | Australia, Canada, France, Germany, Ireland, Italy, Mexico, Spain, United Kingdom, New Zealand | |
| Express Shipping | 3-10 Business Days | $10.00 | United States |
| 7-10 Business Days | $20.00 | Australia, Canada, France, Germany, Ireland, Italy, Mexico, Spain, United Kingdom, New Zealand |
* Countries which requires customs duty.
Customs Duty : We have to ship orders by regular mail to the country requires Customs Duty by considering customer's benefit. Please understand customs duty is out of our control so we can not guarantee no tax fee and will not bear any tax fee.
Tariff
We will send your goods in the form of ordinary parcels to save your money. But we cannot guarantee that there will be no tariffs, if there are, you will have to pay by yourself. We ask for your understanding.
The tracking number and tracking link will be sent to your email within approximately 2-3 business days after delivery.
Estimated shipping time, which starts from the shipping date, not from the order date. Due to invalid addresses, customs clearance procedures or other reasons, it may take longer than expected.
NOTE:
* In most cases, the package will be delivered within the estimated time of arrival. However, the actual delivery date may be affected by flight arrangements, weather conditions and other external factors. Please refer to the tracking information for the most accurate delivery date.
Email: support@fullsoft.com
Telephone: +86-17858020318 (9:00 - 16.30 GMT+8)
